Privacy Policy

• Contact and business details such as your name, email, company, and order communications.
• Property and production details such as an address, listing status, requested date, route, creative direction, and revision notes.
• Uploaded photographs, logos, optional audio, links, and other source material.
• Order, payment-status, device, security, and basic website-usage information. ClickCraft does not receive your full card number from Stripe.

• To create, quality-check, deliver, revise, and support your order.
• To process payment, prevent fraud, maintain business records, and secure private order links.
• To understand aggregate site performance and improve the ordering experience.
• To meet legal obligations and respond to disputes or authorized requests.

ClickCraft uses service providers to operate the workflow, including Stripe for payments, Supabase for database and private file storage, Google Drive for internal production organization, Vercel for hosting and site analytics, and selected AI generation or editing providers when needed to fulfill an order.

Those providers process information under their own terms and privacy practices. Provider choice may change as production tools improve. ClickCraft does not sell customer information or use uploaded property media to train a ClickCraft-owned model.

Order uploads and proofs are intended to remain private to the production workflow and the people with whom you share the private order link. Do not forward that link to anyone who should not have access.

ClickCraft does not publish a property, testimonial, client identity, or final film in its portfolio without separate permission. The optional permission box in the order form only allows ClickCraft to contact you later; it is not publication consent.

Information is kept only as long as reasonably needed for production, delivery, security, recordkeeping, disputes, and legal obligations. Payment and tax records may be retained longer than production files.

You may ask to access, correct, or delete eligible personal information by emailing hello@clickcraft.ink. Some records cannot be deleted immediately when retention is required for payment, fraud prevention, contract, or legal reasons.

ClickCraft uses access controls, private storage, signed upload links, and reputable infrastructure providers, but no internet service can promise perfect security. Contact ClickCraft promptly if you believe an order link or account detail has been exposed.

You may block browser storage or analytics where your browser allows it. Payment providers may still process device and transaction signals needed for checkout and fraud prevention.

ClickCraft is a business service and is not directed to children under 18. This policy may be updated when the workflow, providers, or legal requirements change. Material changes apply prospectively and will be reflected by the updated date above.